What causes errored sales?

Setup

• Retail POS for Mac or PC
• Retail POS on iPad

Answer

Errored sales can be caused by:

• Working in offline mode for an extended period of time
• Making changes to taxes/products/settings while a sale using those settings was on the sell screen
• Leaving a sale on the sell screen and changing in/out of training mode 
• Issues with the Internet - quick internet dropouts or disconnections, slow upload/download speed

Additional Information

How to send an errored sale to Retail Support on iPad

How to send Support an errored sale on Mac or PC