ace6ca f2354d
Activity overview
Latest activity by ace6ca f2354d-
ace6ca f2354d created an article, How to change the average cost of a product
You can reset a product's average cost to match its supply price. This will fix your Cost of Goods Sold (COGS) going forward, but it will not retroactively fix previous reports. We recommend doing...
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ace6ca f2354d created an article, How to fix truncated SKU numbers in Excel
Objective To fix truncated sku numbers caused by Excel automatically formatting long strings of numbers to scientific notations and removing the leading 0 in CSV files (this issue only occurs with ...
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ace6ca f2354d created an article, How to format CSV files in OpenOffice
Objective Correctly open, format and save CSV files in OpenOffice Setup OpenOffice Steps Opening the CSV file: Open a CSV file in OpenOffice Set the character set to Unicode (UTF-8) Set separat...
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ace6ca f2354d created an article, How to prepare for an inventory count
Objective To prepare to run a successful inventory count in Retail POS. Setup A legible floor plan of your store's layout Tracking tickets (detailed below) Sellotape Pens Highlighters Printer Scis...
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ace6ca f2354d created an article, How to change the outgoing email address for stock orders
Objective To change the outgoing email address for stock orders sent through Retail POS. Setup Retail POS for Mac or PC Steps Click Setup Click Outlets and Registers Click Edit Outlet Scroll ...
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ace6ca f2354d created an article, How to send an errored sale to Retail POS (X-Series) Support on iPad
Objective Send an errored sale which hasn't synced properly to the Retail POS support team to analyze. Setup Retail POS for iPad Steps Tap on the menu in the upper left-hand corner Tap on the w...
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ace6ca f2354d created an article, How to remove and track product wastage
Objective Remove and track damaged/wastage stock from the system Setup Retail POS on PC or Mac Steps Warning This method will affect Gross Profit and Margin reporting for the product. Unles...
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ace6ca f2354d created an article, How to find duplicate SKUs in a product CSV file
Setup Retail POS for Mac or PC OpenOffice, Excel or Google Sheets Steps Navigate to Catalog -> Products Click Export List... Open product CSV Insert a new column to the right of the "sku" colu...
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ace6ca f2354d created an article, How to edit Product Handle for Standard Products in Retail POS (X-Series)
Objective Edit the handle name for Standard Products. Setup Retail POS for Mac or PC Steps Edit via CSV Navigate to Catalog -> Products Click Export List... Save an extra copy of that CSV fi...
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ace6ca f2354d created an article, How to manually apply a payment to a sale
Objective Manually add a payment to a sale through the Sales History. Setup Retail POS for Mac or PC Steps Sign in to Retail POS as an admin or manager Click Sales History Search for the sale ...