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Articles
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How to print notes on receipts
Objective To print sale notes on receipts. Setup Retail POS for Mac or PC Steps Click on Setup Click on Outlets and Registers Click on Edit register under the chosen outlet Scroll down to th...
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How do you use Purchase Order autofill?
Question How can I use autofill to populate stock orders with products that are low in stock? Setup Retail POS for PC or Mac Answer Ensure that the product has a Re-order Point and a Re-order Qu...
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How to cancel a sale that has a return processed on it
Objective Cancel a closed sale when there is no option to void it in the sales history. Setup Retail POS for PC or Mac Steps Go to Sell Click on Sales History Click Process returns Search b...
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How to cancel open/sent stock orders
Objective To cancel an Open or Sent Stock Order/Transfer or Open Stock Return Setup Retail POS for Mac and PC Steps Click on Inventory -> Stock Control Click on the order/transfer/return you ...
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How to donate or give away gift cards to customers
Objective To donate or give away gift cards to customers and have it recorded in Retail POS's reporting. Setup Retail POS for Mac or PC Steps Create a new payment type Sign in as an admin user ...
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How to backdate a sale
Objective To edit the date on a sale in Sales History Setup Retail POS for Mac or PC Retail POS on iPad Steps Navigate to Sell -> Sales History Locate the sale (using the filters if required) C...
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How to reverse an Inventory Count
Objective If you have inadvertently completed the inventory count without counting all the products this would change the inventory levels for all the uncounted products to 0. It is not possible to...
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How to change the 'reply to' email that customer replies are sent to
Objective Change the email address that is used when a customer responds to their emailed invoice. Setup Retail POS for Mac or PC Retail POS for iPad Steps Navigate to Setup > Outlets and Regist...
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How to set a redemption limit with Promo Codes
Setup Retail POS for PC and Mac Steps Navigate to Catalog -> Promotions Click Add Promotion Fill in the promotion details and select the products you are wanting Target your promotion to Exc...
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How to add an image to a product
Objective Adding an image to a product Setup Retail POS for Mac or PC Steps Navigate to Catalog -> Products Search and select the product Click Edit Product Scroll down to Upload Images Drag...