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Articles
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Can I edit the Shopify URL of a product linked to Retail POS (X-Series)?
Available on Pro, Standard, Advanced, Enterprise Available on Core, Plus Questions Why is my product URL overwritten Shopify?How come my SEO isn't working on Shopify? Setup Retail POS (X-Se...
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How to create a Quick Keys folder
Objective Create a folder for grouping two or more Quick Keys together into the same space. Setup Retail POS for Mac or PC Steps Click Sell Click Settings In the Quick Keys section, find your...
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Displaying loyalty information on receipts
Available on Pro, Advanced, Enterprise Available on Core, Plus To make sure your customers are aware of their current loyalty balance or how much loyalty they earned on a sale, you can custom...
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Managing gift cards in eCom (E-Series)
Available on Pro, Standard, Advanced, Enterprise Available on Basic, Core, Plus After enabling gift cards for online sale, gift cards can be purchased in your online store and redeemed at che...
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How do I manually close my batch on my Pax A80, A920 and A60 terminal?
Setup Pax A80, A920, and A60 terminal Steps Select the BroadPOS App on the main idle screen (it will be processor-specific i.e TSYS Sierra). If it prompts for a password, it will always be tha...
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Managing your product catalog with the eCom (E-Series) integration (for merchants provisioned after February 2, 2022)
Available on Pro, Standard, Advanced, Enterprise Available on Core, Plus The information contained in this article is only applicable for Retail POS merchants that created their eCom store th...
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Setting up your Star mC-Print2 and mC-Print3 (USB)
The Star mC-Print2/mC-Print3 receipt printer connects directly to your computer or iPad, with a USB cable. What you need Star mC-Print2 or mC-Print3 Power cable USB cable (for desktops) Ligh...
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Can I update my inventory levels through the edit product page?
Setup Retail POS for Mac or PC Retail POS on iPad Answer Yes. However, we recommend always adding/receiving stock through a Stock Order or inventory adjustment to change your inventory levels. A...
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How to disable automatic receipt printing on iPad
Setup Retail POS on iPad Steps Tap on the Menu Icon Tap on the Settings Tap on Hardware Tap on Add a printer or an existing printer Under PRINT RECEIPTS, toggle off Automatically print rec...
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How to void a Xero invoice
Setup Xero Integration Steps Open invoice in Xero If there are any payments on the invoice, they need to be removed Click the payment > Options > Remove & Redo Once the payments have been remo...