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Articles
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Does Retail POS (X-Series) support Shopify discounts?
Available on Pro, Standard, Advanced, Enterprise Available on Core, Plus Question Does Retail POS support Shopify orders that include discounts or discount codes? Setup Retail POS (X-Series...
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How to sync sales that were made while in offline mode
Objective How to sync offline sales in Retail POS Setup Retail POS for Mac or PC Retail POS on iPad Steps For Mac or PC: Go to the Sell Screen Click Switch underneath the Outlet name. Click Syn...
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Adjusting customer loyalty balances
Available on Pro, Advanced, Enterprise Available on Core, Plus With Lightspeed Loyalty, customers can collect loyalty dollars to spend in your store with every purchase they make. You can adj...
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Syncing Retail POS (X-Series) promotions with eCom (E-Series)
Offer customizable discounts and incentivize customers to increase spending with promotions in Retail POS. This feature allows you to create and manage promotions in Retail POS and sync them to you...
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Troubleshooting your Epson receipt printer for Windows PC or iPad
Once you have set up your Epson LAN/Ethernet printer, you may run into problems with it down the line. The instructions below will help you troubleshoot your printer to allow you to start printing ...
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How do I view transaction history on my Pax A80, A920 and A60
Setup Pax A80, A920, and A60 terminal Steps Select the BroadPOS App on the main idle screen (it will be processor-specific i.e TSYS Sierra) Navigate to FUNC Select History When prompted, ente...
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What happens to the sale data if I delete a customer?
Setup Retail POS for Mac, PC or iPad Answer If you delete a customer in Retail POS, the sales history will still show the customer's name, however you will no longer be able to go into customer...
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Why do the Sales Report and Register Closure for the same day show discrepancies?
Setup Retail POS for Mac or PC Answer The totals in a Sales Report and Register Closure for the same day don't have to match. A Register Closure can include a sale with a sale date that is outsi...
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Xero Error: Tax amount must be between 0-1
Setup Retail POS for Mac or PC Xero integration Cause The revenue amount getting sent to Xero is split based on taxed and non-taxed items. The problem is that the non-taxed post is including a ne...
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Square FAQs
Head to this link here, to get set up with Square and Retail POS. Square's processing fees vary based on your processing volume. For information on this head to the US Square pricing page, UK p...